Return of a damaged item | Members help members

20karo11 · 2026-01-29T13:31:45.039000Z

Hello, among other things, I bid on a dress for my granddaughter. Since it was too tight, I started a return with the reason "doesn't fit". As a result, I’m supposed to send the dress back to him and cover the return shipping costs.Unfortunately, when packing the dress, it turned out that seams had come loose on the inside of the dress, so it was damaged. I wrote this to the seller and also sent photos.He still hasn’t responded. I can no longer change the reason for return. I don’t want to send the dress back at my own expense anymore either.Is there still a way here to return it free of charge? Thanks in advance for the help and best regards.

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Return of a damaged item | Members help members | eBay Germany