Return of an allegedly defective device | Members help members

jelhac-0 · 2026-06-03T13:28:14.547000Z

Good day,I recently sold a grill. Before I packed up the appliance, I checked its functionality once again. The grill worked perfectly. Now the buyer claims that the grill is defective and has initiated a return. However, the email from eBay does not contain any photos or videos proving that the appliance is actually defective. Is that legal? How am I supposed to know whether the buyer is telling the truth about this? Thanks for the answers.

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Return of an allegedly defective device | Members help members | eBay Germany