Hello,I started a return for an item. According to the return process, a return label should have been created, but instead only the message “We’re working on the solution” has been showing for several days.I’ve tried several times, both through the app and via the “send label by email” function. However, no label is displayed and no email is being delivered either. The status has now been unchanged for about 4 days.Since I am an eBay Plus member and therefore a free return is intended, I don’t...

Hello @dnsvlpt, Thank you very much for your post! I have sent you an email with a new return label. 🙂 Best regards Verena

Return started, but no return label | Members help members

Return started, but no return label | Members help members | eBay Germany