The "simple logic" with which eBay offers procedure options quickly reaches its limits.Same here.I would briefly and clearly ask that an eBay employee take a look at this, but I’m not allowed to 🙂 In my private listings, I often also offer 30-day returns for any reason,because I think that makes me a better person -,- (although the considerations behind it are quite complex)Only condition: The buyer pays the return shipping costs. (and is, of course, responsible for EVERYTHING)(*Am I actua...

The return reason cannot be changed, and once the return is closed, no further return can be opened.However, if the buyer closes the return, you can still reach an agreement with the buyer and issue a partial refund.

Return: Buyer has mistakenly filed a complaint. Simple return no longer possible. | Members help members

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