Return - Hermes return label - buyer requests DHL | Members help members

thokki18 · 2026-02-20T11:11:47.474000Z

Hello,The buyer has started a return and I have accepted the return. I have provided a Hermes return label.The buyer does not want this because he believes that "Hermes return shipping must always be paid for". And supposedly no Hermes is reachable, although I can find several within a 10 km radius. He is requesting a DHL return label, but he did not communicate this before.Can I somehow withdraw this return label and create another one?So far I have not found a way to create a different one.

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Return - Hermes return label - buyer requests DHL | Members help members | eBay Germany