Returns / complaint | Members help members

franki43 · 2025-12-22T09:47:40.252000Z

Hello , a headlight ( 850.- euros ! ) turned out to be defective immediately after purchase / installation . I filed a complaint about it . The seller keeps asking for new information , including things that were already included in the complaint / warranty claim . Now the return case has been closed by eBay , although I have not yet received a refund of the purchase price . the AI assistant says: The decision is final , an appeal is not possible . What can I do ????

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