Return, seller isn't responding | Members help members

phi-520801 · 2026-07-01T11:55:19.152330Z

I bought an item, and after delivery it turned out to be “item not as described”. The seller stopped responding to my messages, so I opened a case. Ebay decided in my favor, meaning return and refund. Unfortunately, I still haven’t received any reply from the seller, meaning no shipping label either. How should I proceed now?

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Return, seller isn't responding | Members help members | eBay Germany