Return of 1 item, 1 was kept. Postage refund | Members help members

lihapo · 2026-01-25T17:56:31.796000Z

Hello, buyer is sending back 1 of the 2 items ordered (was ordered for selection). Why does eBay tell me that the original outbound shipping cost has to be refunded? I don't have to, and I don't want to either. How can I solve this?

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Return of 1 item, 1 was kept. Postage refund | Members help members | eBay Germany