Hello,I’m currently experiencing a serious case of return fraud with a seller, and support is not responding to my multiple reports. That’s why I’d now like to ask you all for help here! But let me start from the beginning (I’ve censored some details for data protection reasons):I ordered a smartphone with the EAN of an EU version because it was important to me not to get a US model and the possible drawbacks that come with it. There was no indication anywhere in the description that it was...

@jakr4402 Good evening. 🙂 I’ve had a look at that for you. Your return case was closed with a full refund - so there’s no further action required on your part. Regarding the seller, I recommend that you report them. Your report will then go directly to our specialist team for review, who can initiate the appropriate measures. @voli-maus Thank you very much for marking it. ❤️ Best regards, Nina

Return fraud by seller - customer service does not respond to the report | Members help members

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