Hello, I would like to return an item because it is defective. But I accidentally selected "doesn't fit". I haven't sent the return request yet because I want to change the return reason. Unfortunately, there is no option for that. If I restart the return request, "doesn't fit" is automatically selected. How do I change the return reason. Thank you very much!

@mondregen Thank you very much for the feedback. 🙂 Unfortunately, the reason can no longer be changed once it has been selected. However, I can gladly open the return for you in our system with the correct reason, would that be okay with you? Best regards, Nina

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