Here's the situation: Customer wants to start a return with the reason "doesn't fit" So far, everything's okay; I would interpret that as a normal withdrawal. Even though this is then a statutory withdrawal (also according to our cancellation policy), as a response option to the return reason I only have 4 different variants to choose from for how we should send a label. But there actually isn't one for this case. The option: "Accept return" is missing in this case, possibly with t...

Hello @dasolivenholzbrett please tell me the item number here so I can help you. Thanks for tagging @perfect-sally 😘 Best regards

Return reason "doesn't fit" | Members help members

Return reason "doesn't fit" | Members help members | eBay Germany