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Change return address, how?
Summary: A discussion was initiated by guenstige_keys seeking advice on how to change a return address. Participants, including raffke2012, bootyooty, and vera@ebay, engaged in the conversation, but the details of their responses are not provided.
This is about this: https://settings3.ebay.de/address/display?type=RETURN
I can't change the return address because "Your return addresses are linked to your DHL account and cannot be edited".
However, everything has already been updated in the DHL account and the old address has been deleted everywhere. What now?Your return addresses are linked to your DHL account and cannot be edited"
vera@ebay
Mentor1 month agoHello @guenstige_keys,
thank you very much for your post.
I have looked into the matter and would ask you to try the following:
First, I ask you to here disable the link with DHL as the default shipping provider. Then please try here again to change the return address. Please let me know here afterwards whether it worked.
@bootyooty thank you very much for tagging 🤗
Kind regards
Vera
guenstige_keys
OP1 month agoThanks Vera, it worked when I linked the DHL account in the first link
guenstige_keys
OP1 month agoThe address is still stored in the settings and cannot be edited, and no change in the DHL account has led to an update so far. How do I contact Ebay support?
bootyooty
Mentor1 month agoMaybe @vera@ebay could kindly help
bootyooty
Mentor1 month ago@guenstige_keys
you can edit all addresses here
https://accountsettings.ebay.de/uas/addresses
guenstige_keys
OP1 month agoAnd there you then have the option return address, and if I want to edit this I get the message that it is linked to the DHL account
raffke2012
Mentor1 month agoI think your old address is still stored for this sale.