Return label The buyer did not receive a return label | Members help members

nina-1283 · 2025-10-01T15:05:03.704000Z

Hello, I need your help for a minute.A buyer wanted to return a package. I refunded her the full amount and the shipping. A return label was also provided. I can even see that a return is ready, because I also have a tracking number from DHL.Now the buyer is being very unfriendly and very demanding. She wants a return label, but shouldn’t one already be available? She claims that none arrived.How do I get my package with the items back now? Can eBay send the buyer a return label again?There have apparently already been problems with shipping in the buyer’s feedback several times.I would be very grateful for a response

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Return label The buyer did not receive a return label | Members help members | eBay Germany