Return allegedly not sent | Members help members

laurdona-5 · 2026-05-14T09:39:35.033000Z

I ordered something on eBay and was sent the wrong item. I requested a return and received a return label (QR code). I dropped off the return on 28/04 (I have the drop-off receipt as proof). Now eBay is claiming that I did not drop off my return. What can I do to still get my money back for the wrong item?

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Return allegedly not sent | Members help members | eBay Germany