Hermes return shipment lost in transit | Members help members

magisterartium81 · 2026-04-20T13:15:16.190000Z

Hello, a return shipment (No. 5316543493) that I dropped off at the Hermes parcel shop on 10.04. (receipt is available) has been lost in transit (no status change in the online tracking). An inquiry with Hermes was negative; however, I was asked to contact Ebay. Ebay would, as Hermes' contractual partner, carry out the final processing. What happens next? The seller is waiting for the return shipment, I am waiting for my refund. Thank you very much and best regardsSimon

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