Return during my vacation | Members help members

billundbricksberlin · 2025-12-19T22:05:02.042000Z

Hello, about 10 days ago I sold an item that the buyer now wants to send back as "ordered by mistake." Basically OK, since as a commercial seller I have to allow a 14-day return policy. Now they’ve sent it off exactly today, but I’ll be on vacation for 2 weeks starting tomorrow. Since I have a designated drop-off location with DHL, the package will probably be delivered while I’m away, but I won’t be able to check it until I’m back.Is that a problem? Will eBay now automatically refund the buyer the full amount, no matter what condition the item is in? I hope someone has already had similar experience and can answer my question. Thanks in advance!

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