Invoice for business purchase not received despite promise | Members help members

ingmario1 · 2026-07-07T10:31:28.482308Z

Hello everyone,I bought a Crucial CT32G48C40U5 32GB DDR5-4800 RAM from techhaus_outlet on 14/03/2026 for EUR 259.00. The item was delivered.However, for the business accounting, a proper invoice is still missing to this day. On 13/04/2026, the seller promised via eBay to send the invoice by email. Despite repeated follow-ups, no invoice has been received as of 07/07/2026.The eBay help chat only refers to contacting the seller directly. That has already happened several times.What escalation option is there at eBay if a seller has promised the invoice but does not send it?

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Invoice for business purchase not received despite promise | Members help members | eBay Germany