Invoice from sellers | Members help members

schniapfl · 2026-05-19T15:17:18.918000Z

We need the invoices from our purchases. Since these are not issued automatically, they are sometimes included in the item's purchase overview.However, not often. When requesting an invoice again, I received the following message from a seller (company):"the invoice was already sent to you on the day of shipping. Unfortunately, eBay now encrypts buyers' email addresses for the seller. The emails with the invoices therefore first go to an eBay server and are then forwarded to you. For reasons that are not apparent to us, eBay does not forward the invoices in some cases."Who has experience with this and can tell me what can be done about it - we need the invoices.Thanks

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Invoice from sellers | Members help members | eBay Germany