Locked
Antworten können hier nur von erfahrenen Mentor*innen sowie der Person verfasst werden, die die Frage gestellt hat.
Complaint
Seller is not responding to my inquiry
10 comments
Locked
Antworten können hier nur von erfahrenen Mentor*innen sowie der Person verfasst werden, die die Frage gestellt hat.
Seller is not responding to my inquiry
petersmodellbahnstuebchen
Mentor1 month agoHi @golfe_8089
who installed the item then? You or the seller?
Please enter the item number here so we can take a look at it.
Unfortunately, without examining the incident more closely, I can't help you.
Best wishes from the Baltic Sea
Peter
golfe_8089
OP1 month ago274491684238
petersmodellbahnstuebchen
Mentor1 month ago · EditedHi @golfe_8089
when I look at the item, I assume that you have already “installed” it yourself-
Who is supposed to determine now whether the part fits your vehicle or not?
You can open a case that the item is not as described. However, I’m not able to judge how Ebay will ultimately decide. If you open a case, the seller has to respond.
Best wishes from the Baltic Sea
Peter
meinehexe11
Mentor1 month agoHi there, hi there
A few more details would have been nice.
If the 30-day buyer protection hasn’t expired yet, you can make use of it. I think the item doesn’t match the description?
golfe_8089
OP1 month agoNo item is installed, and it was found to be damaged
meinehexe11
Mentor1 month agoDo you have an item number so someone can take a look?
golfe_8089
OP1 month ago274491684238
perfect-sally
Mentor1 month agoAnd with something like that, you don't see the damage BEFORE "assembling" it?
golfe_8089
OP1 month agoNo
golfe_8089
OP1 month ago