Complaint about purchased items | Members help members

fee2511 · 2025-10-25T12:54:05.715000Z

I sold a used SAT receiver this week. It worked perfectly for me. Now the buyer is contacting me and saying it’s defective. He also says he swapped it with an identical device he has in the living room that works, and that mine doesn’t work. I would take mine back, but how can I make sure his is defective and that he’ll then send mine back to me. I’m really confused. Something like this has never happened to me before. I sold another used receiver but have not shipped it yet. How can you prove that everything works? I hope I phrased my question correctly. I can’t reach eBay customer service.

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Complaint about purchased items | Members help members | eBay Germany