Hello, I have the following problem: For an item, I was provided with a return label (Hermes; QR code that was scanned at the branch and then the label was created). The item was demonstrably shipped a week ago now, but eBay still says that I should return the item by xx.xx. Nowhere in the entire purchase/return process can I indicate that the item has already been returned or add the return tracking number. Can anyone help? Many thanks!

Good morning @freiherr08, thank you very much for your contribution. The tracking number is stored in the system, and it can be seen that the item was delivered today. @perfect-sally Thanks for the tag 🤗 Kind regards Selina

Return via Hermes - no tracking number stored on eBay | Members help members

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Return via Hermes - no tracking number stored on eBay | Members help members | eBay Germany