Return case for iPhone 15 Pro – decision overdue | Members help members

pashov120 · 2026-01-29T07:10:06.988000Z

Hello,This message is regarding my return case for the iPhone 15 Pro (order number 15-14044-83326).You informed me that the case was suspended for 5 days to collect documents from the seller.That period has now passed, but I have not received any decision or update.The seller claims that a different phone was returned.This is not true. I returned exactly the same phone I received, using the official eBay return label and DHL tracking.I have clear photo and video evidence showing:- the phone before packing- the IMEI/serial number- the packing process- and the DHL drop-offI kindly ask you to proceed with the review and make a final decision based on the available evidence.Thank you for your support.Kind regardsMustafa

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Return case for iPhone 15 Pro – decision overdue | Members help members | eBay Germany