Routine process? While your account is being reviewed, your payouts are on hold. | Members help members

importcoshop · 2026-04-20T07:34:04.141000Z

Recently, a red banner has been appearing with our payouts containing the following message: "While your account is being reviewed, your payouts are blocked. This routine process is intended to protect your account and can take up to 2 business days. If we need any further information, we will contact you by email." By phone, the employees themselves seem at a loss. We have been active for years and have never received such a message. We have been selling without any problems for years.There was only a change in the account recently due to the VAT ID number, which restricted the account for a few days. However, this issue has been resolved.Suddenly, this message appeared for no apparent reason, and currently our payouts are being withheld. No email with an explanation, not even in the spam folder.Could someone please check what exactly is going on here? Does anyone have any idea?

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Routine process? While your account is being reviewed, your payouts are on hold. | Members help members | eBay Germany