Samsung RL38C602CB1/EG, fridge-freezer combination, C, 390 l, Premium Black Steel | Members help members

axl007 · 2025-10-30T18:02:53.870000Z

Subject: Delivery of the refrigerator ordered – deadline set and legal action in case of non-fulfillmentDear ,as already discussed with you by phone, I expressly object to the cancellation of my order. The delivery of the refrigerator I ordered on 23/10/2025 has still not taken place to this day, despite the address forwarding being confirmed.Your colleague confirmed to me in writing on 27/10/2025 that my new delivery address had been forwarded properly and that delivery should take place as soon as possible. I have a copy of this message.After seven days have passed since the order, I see no factual basis for a refund instead of delivery. My lawyer advised me that you are obligated to deliver an equivalent device at the agreed price. A unilateral termination of the contract by refunding the purchase amount is not legally permissible and constitutes non-fulfillment of the purchase contract.I therefore hereby demand one last time that you deliver the refrigerator ordered immediately to the confirmed delivery address. If delivery does not take place within three business days, I will be forced to initiate legal action and assert claims for damages.Thank you for your understanding, and I expect your prompt response regarding the delivery.Kind regards Hello axl007,thank you very much for the friendly phone call.As discussed by phone, the shipping service provider Hermes returned your order to us, and the refund will be processed as soon as your order reaches our warehouse.If any questions should arise, feel free to get in touch at any time. We will also be happy to call you again!We wish you a pleasant day!Kind regards from

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Samsung RL38C602CB1/EG, fridge-freezer combination, C, 390 l, Premium Black Steel | Members help members | eBay Germany