Hello, I sold my husband’s shoes at the end of August. After the purchase, the buyer complained that the shoes (listed as size 42) were supposedly 4 cm too long and wouldn’t fit her husband. She said I should take them back. I also let her know that I’m on vacation and only reachable to a limited extent. No case was opened or anything else discussed. The description was correct after all. Now I’ve only received a negative review. That’s annoying, of course, because I actually...

Hello @balus76 , thank you very much for your post. I was able to remove your buyer's negative review; this should also be visible in your review profile soon. Please make sure in future to always respond to complaints and also offer a solution in order to maintain customer satisfaction. Best regards Elke

Shoes supposedly too big - no return, but bad review | Members help members

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Shoes supposedly too big - no return, but bad review | Members help members | eBay Germany