Shipment disappeared - who is liable? | Members help members

lardeime-0 · 2025-09-10T11:02:34.678000Z

Hi, quick question. Almost four weeks ago I sold an item and sent it via Deutsche Post Compact Letter with limited tracking (through eBay). I received the almost €70 long ago. After a week, the buyer already told me that his package had not arrived. In the tracking, on the one hand it says "Delivered", but also "Delayed". I also initiated a trace. Now, after a month, the buyer has involved eBay, which is basically okay. https://pages.ebay.de/rechtsportal/kaeufer_5.htmlThere it says that the risk would lie with the buyer, since this is a private sale. But now I’m unsure, because some people here seem to be writing something different. It even says in eBay’s system that it was shipped. eBay has now also withheld the amount, but I already have the money and no transfers still pending.

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Shipment disappeared - who is liable? | Members help members | eBay Germany