Tracking doesn't work, so eBay is withholding the money | Members help members

chrisih · 2025-10-13T09:08:14.834000Z

Hello everyone,I’ve recently become active as a seller again after quite a while and sold an item.I also bought the postage through eBay, and sent the parcel with DHL on the same day.The buyer left positive feedback two days later, thanking me for shipping the package so quickly.So far, so good.After a few days, I then wondered why I still hadn’t received the money from eBay. The payout account is verified, and the tracking number is also stored with eBay.My question now is how it can be that- the tracking on eBay doesn’t realize that the shipment has already been delivered- eBay doesn’t pay out the money even though the buyer has received the item ...thanks in advance 😉 Chris

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Tracking doesn't work, so eBay is withholding the money | Members help members | eBay Germany