Article number: 198112061615 Ordered on16. Feb 2026, 16:11Order number09-14246-23071 Dear Sir or Madam,I bought a Steam gift card from a seller on ebay.de. The code I received is invalid or, according to Steam customer service, has already been redeemed.The seller is now not responding at all. Since he listed it as pickup and then sent the code after all, buyer protection cannot be requested.Please help, I have taken screenshots of the process.Kind regards

Hello @hagenfive that is correct... for items that are listed for pickup only, buyer protection does not apply.So you would have lost it anyway if you had picked it up. I don't think there’s anything that can be done about that, @elke@ebay ?

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