Still paying per offer despite having a shop
Last month I have changed my commercial profile to paying for a shop. I choose the smallest one, called "Basis-Shop" with 400 free fixed-price offers. Additional offers should be 0,10 EUR. I have less than 100 items right now. Despite me paying for the shop, Ebay is continuing to charging me for every existing fixed-price offer 0,42 cents as if I don't have a shop. What the ...?
4 comments
alena@ebay
Mentor3 weeks agoHello @dleidert.dev if you go here to the listing fees, you can see that they were already credited back to you on 15/08 and were not charged.
Thanks for the tag @perfect-sally 😘
Best regards
dleidert.dev
OP3 weeks agoIt seems I misread the list and these were reimbursements and not deducted fees. Weird, though.
perfect-sally
Mentor3 weeks agoPlease check back here again from Tuesday morning onward, then an ebay employee will be present whom we can invite and who can take a look at it.
perfect-sally
Mentor3 weeks ago@alena@ebay could you please take a look at what might be going wrong there? Thanks a lot