Hello everyone!A seller offered a broken pair of shoes with the leather worn through as like-new and excellent; you couldn’t see it in the photos either, and I fell for it and bought them. They’re disgusting to me. I took photos of that and filed a complaint and asked whether he would like his goods back. Now a partial refund is showing up for me, in which € 6.19 is missing from my payment amount, which is the postage. It’s not the end of the world, but because the seller lied so brazenly I’m no...

Hello @meister-klecksel, Thank you very much for your post! I’ve gladly contacted your seller on our side and asked them to refund you the difference and also let you know whether a return of the shoes is desired. If your seller doesn’t get back to you within 3 days, I recommend opening a return request. As the return reason, you can select "item is not as described." Best regards Verena

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Partial refund instead of full refund | Members help members | eBay Germany