Unauthorized repayment claim during vacation | Members help members

loowhanda · 2026-06-30T15:28:23.408182Z

I was on vacation - I also informed Ebay about it.I come back and find a "closed dispute":The buyer justifies his claim with a string of lies(- item smells like smoke, - item is in poor condition, - unsuccessfully sought an amicable settlement)None of that is true: -In our household, no one has smoked for at least 30 years- the listing included meaningful photos and also notes about the condition in the text; contrary to the buyer's claim, the item was not described as "in very good condition"- there was no contact at all from the buyer!Ebay decides in favor of the buyer and is itself only reachable via strange "assistants" or this community...so what...?

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Unauthorized repayment claim during vacation | Members help members | eBay Germany