Unfair decision by eBay | Members help members

sabercorny · 2026-04-08T05:39:27.329000Z

The buyer complained that the item sold was defective, and since I had opened a case, Ebay offered the buyer free return shipping. The buyer sent the item back, and I had to cover the postage costs. In the case, I wrote that the buyer had damaged the goods.That can’t be right that a buyer can claim at any time that the item arrived defective. Even if he takes pictures, that does not mean that it actually arrived that way. Now they say the case is closed and the buyer is right. And I’m left with the defective item plus the postage costs.

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Unfair decision by eBay | Members help members | eBay Germany