Invalid return label (QR code) and seller is not responding | Members help members

thozil79 · 2026-04-29T16:31:20.962000Z

In my last purchase (with buyer protection), the item delivered did not match the description. I then requested a return from the seller. He then sent an invalid return label as a QR code (without stating the shipping provider). I tried all the usual shipping providers without success. Follow-up questions to the seller went unanswered. What can I do here to return the item?

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Invalid return label (QR code) and seller is not responding | Members help members | eBay Germany