Hello,I ordered a USK 18 item via DHL parcel with age verification. It was then delivered as cheaply as possible with Hermes without age verification. Shipping via Hermes also took significantly longer than a Hermes parcel normally does.When asked, the seller says it was a mistake. He ignores my request to refund the excess shipping cost. I’d like to ask how I should deal with this or what other options I have. I actually don’t want to return the item. It’s completely fine. Can customer ser...

Hello @schnaggels1 I would report the seller here and discuss the situation. You can ask about the difference and, of course, rate the shipping here as well like @voli-maus. Thanks for tagging @perfect-sally 😘 Best regards

USK 18 shipping paid - sent cheaply via Hermes | Members help members

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USK 18 shipping paid - sent cheaply via Hermes | Members help members | eBay Germany