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Verification of my seller account / lift restrictions
Hello eBay customer service,
my seller account has been temporarily restricted. I would like to verify my account by phone or online as quickly as possible so that the restriction is lifted.
Please let me know how we can carry out the verification as quickly as possible, or call me on the phone number you have on file.
Thank you very much and best regards
kissiwaaflorence3
Posted Sep 17, 2026 at 6:00 PM · Edited Sep 17, 2026 at 6:00 PM·Last reply Sep 17, 2026 at 9:58 PM
3 comments
vera@ebay
·Sep 17, 2026 at 6:36 PMHello @kissiwaaflorence3 ,
many thanks for your post.
In your eBay account in the Selling section, there is a red banner with the button ,,Update eBay account details,,. Please click this button and complete all the things shown to you on the next page. This must be done in order to complete the verification.
@petersmodellbahnstuebchen many thanks for tagging 😊
Best wishes
Vera
kissiwaaflorence3
OPSep 17, 2026 at 9:58 PMI clicked the red banner to add my Sparkasse IBAN manually, but it keeps giving me an error saying it can't verify my bank account. Can an agent please check my account to reset the bank verification lock?"
petersmodellbahnstuebchen
MentorSep 17, 2026 at 6:13 PM · EditedHi @kissiwaaflorence3
when and whether a restriction is lifted mainly depends on how quickly you provide the information / documents mentioned in the relevant email.
Maybe the lovely @vera@ebay can give you more information, thanks Vera. ❤️
Best regards from the Baltic Sea
Peter