Verification of company information major problems | Members help members

juleskerzenwelt · 2025-12-04T20:43:04.628000Z

Hello dear community,since 2023 we have repeatedly had the problem that our account is blocked because our company details are allegedly not correct.I have already spoken to eBay several times – our VAT ID is correctly stored. However, there are still problems verifying our company name.I also spoke to the Federal Central Tax Office about this. They confirmed to me that this office only provides the servers so that platforms like **bleep** or eBay can check merchant data.The Federal Central Tax Office and the tax office, however, clearly list us under the following name: First name + last name & first name + last name GbR.So the question for me is: How can eBay claim that our company name is wrong?Back in 2023, we uploaded our business registration. However, our company name is worded slightly differently there, which is why eBay rejected the business registration – on the grounds that it was allegedly wrong. Of course, it was issued by the responsible authority.Example from the business registration: Last name & last name GbRLastly, I sent our GbR agreement to eBay, which is currently under review. We created this agreement ourselves, without a lawyer or notary – so unfortunately I assume that this too will be rejected again.For the last two years we had peace and quiet only because in 2023 I spent hours on hold and wrote countless emails until the problem was finally solved back then.A few days ago I called eBay again. Within 45 minutes I was passed on to five different employees, but nobody could help me definitively. I had to explain my problem five times – and five times I had the feeling that it wasn't properly understood.

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Verification of company information major problems | Members help members | eBay Germany