Bank account verification
My bank account can't be verified. Apparently you can also make test payments, but unfortunately I can't find where I can do that
6 comments
My bank account can't be verified. Apparently you can also make test payments, but unfortunately I can't find where I can do that
mari-989643
OP1 week agoHello Miriam,
Thanks a lot for your efforts. Yesterday it got stuck again, so I entered the bank details again and today the test payment is in the account. Great, now everything fits.
Thanks again and best wishes, Marianne
miriam@ebay
Hello @mari-989643 - we’ve looked into it and taken action in the background so that you should now be able to complete the verification again. We’d therefore like to ask you to try adding the bank once more now and give us a quick update here on whether everything works again 😊.
Thanks and best wishes
Miriam
bootyooty
Mentor2 weeks agoMoin @mari-989643
Using test payments
Alternatively, you can verify your eBay account with two test payments (payments of very small amounts) to your linked bank account.
Here’s how to verify your eBay account using test payments:
Log in to Seller Hub or My eBay.
Select the banner to verify your bank account.
Select Confirm with test payments.
After these test payments have been received in your eBay account (1 to 3 business days), log in to Seller Hub or My eBay.
Select the banner to verify your bank account and enter the amounts of the test payments.
With test payments, it can take up to 3 business days for them to arrive in your account. We’ll send you an email to confirm receipt. The test payments will be debited from your bank account within a few days.
https://www.ebay.de/help/selling/getting-paid/als-verkufer-registrieren?id=4792&srsltid=AU7gw4V-hnVYTNBX56n9mHwTtcCMKpR3Wc3a9-dYtJMe7OqsZsZzL8qQ
mari-989643
OP2 weeks agoHello bootyooty,
thanks a lot for the message, however I can’t find or click point 3, "confirm with test payments" anywhere. It only ever shows the message that the account cannot be verified and to change the payment method. But I can’t find any other payment method. Am I missing something somewhere, or how do I find the test payments button?
Best regards
bootyooty
Mentor2 weeks agoPhew, I don't know, I also don't know whether it's a technical problem or whether it's just about a bank account that eBay generally doesn't accept.
@miriam@ebay could you please take a look? 😘
miriam@ebay
I'm on it, @bootyooty - there should be feedback tomorrow for @mari-989643 - I'll get back to you here again.
Best wishes
Miriam