@luwa_cards Your amounts are therefore not being withheld. This has another reason. Upload tracking numbers so that the system recognizes when items arrive with the buyer.
Yes, I'm aware of that, but I usually sell items worth 5-10€ and it isn't really appropriate to pay shipping of 6.19€ for that, so I send them off as a letter. There hasn't been a complaint about that yet either. How long does it take until the verification is complete?
I only see the other problems today, and they’ve been there for a whole week already, even longer, so there’s probably no point in selling any more things as long as you’re restricted, right?
thanks because I’ve now heard more and more that even after 10-12 days everything is still unchanged with the restriction and I have, however, verified myself with my ID card.
selina_b@ebay
Hello @luwa_cards ,
Many thanks for your post.
Yesterday you uploaded the required shipment numbers and also received a payout.
Everything is in order with your account.
@perfect-sally Thanks a lot for the tag 🤗
Best regards
Selina
luwa_cards
OP1 month agobut it still keeps showing that verification is being carried out?
luwa_cards
OP1 month agoluwa_cards
OP1 month agoas a result, the remaining amounts are being withheld because of the verification do you understand what I mean? what else can I do about it?
luwa_cards
OP1 month ago@selina_b@ebay
selina_b@ebay
@luwa_cards Your amounts are therefore not being withheld. This has another reason. Upload tracking numbers so that the system recognizes when items arrive with the buyer.
Best wishes
Selina
luwa_cards
OP1 month agoYes, I'm aware of that, but I usually sell items worth 5-10€ and it isn't really appropriate to pay shipping of 6.19€ for that, so I send them off as a letter. There hasn't been a complaint about that yet either. How long does it take until the verification is complete?
luwa_cards
OP1 month agoAfter I made a payout of over €1000 to my bank account, I was asked to complete verification and then my remaining balance was simply withheld.
luwa_cards
OP1 month agoI don't understand how I should proceed now, except that from now on I’ll only ship with tracking.
luwa_cards
OP1 month agoand I buy all shipping labels through eBay and not outside it.
perfect-sally
Mentor1 month agoYou should expect it to take a few days, and it can also vary from user to user.
luwa_cards
OP1 month agoI only see the other problems today, and they’ve been there for a whole week already, even longer, so there’s probably no point in selling any more things as long as you’re restricted, right?
perfect-sally
Mentor1 month agoLet's ask an eBay employee how far the verification has progressed.
She'll get in touch here.
Hello @selina_b@ebay could you please take a look? Thanks a lot
luwa_cards
OP1 month agothanks because I’ve now heard more and more that even after 10-12 days everything is still unchanged with the restriction and I have, however, verified myself with my ID card.
perfect-sally
Mentor1 month agoSometimes more is also required for verification. Selina will get in touch and tell you more about it.