Seller asks to cancel the purchase - then declines, assigns a tracking number, but sends nothing. | Members help members

bw1899 · 2026-01-15T06:25:40.682000Z

I got ripped off on eBay. The seller didn’t ship the item for a whole week after payment, but I needed it quickly as a birthday gift. When I asked whether he even intended to ever ship the item, the seller asked me to cancel the entire order.I did. But then: the seller REJECTED THE CANCELLATION. The shipping status now says: acceptance was digitally refused, which probably means the item is going straight back to the sender.I haven’t gotten my money back. What should I do now?

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Seller asks to cancel the purchase - then declines, assigns a tracking number, but sends nothing. | Members help members | eBay Germany