Seller deliberately provides false tracking numbers to supposedly confirm delivery. | Members help members

siratticusfinch · 2026-04-22T21:40:06.430000Z

Hello, I bought a DVD 8 days ago, and it still hasn't been delivered. I asked the seller for help, but all I got back was a meaningless one-liner. By now I’ve opened a case, and the seller still hasn’t responded in writing to that either.The only thing he has done - and now it’s getting "criminal": He has now provided two tracking numbers for two different registered letters from Deutsche Post. Problem A: I paid postage for a large letter, which is why I doubt he even sent me a registered letter at all. Problem B: The first tracking number referred to a shipment that was sent and delivered almost a week BEFORE my purchase (!). Problem C: The second tracking number would roughly match my shipment if it weren’t for the fact that my postal code does NOT match the shipment. And if the ZIP code doesn’t match, then it’s clear that the tracking number does NOT belong to my shipment, but to another one. According to eBay, the shipment is now of course shown to me as "delivered" because he provided a "real" tracking number - except that the number doesn’t belong to my shipment at all. For me, especially because of the fact that Problems A and B also exist, this is a clear case of deception or fraud. But will eBay also "understand" that and refund my money? Has anyone had similar experiences with this?

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Seller deliberately provides false tracking numbers to supposedly confirm delivery. | Members help members | eBay Germany