Seller does not comply with the statutory warranty | Members help members

tommyx75 · 2026-06-08T09:16:42.443000Z

In August 2025, I bought a digital torque wrench from the seller . When I wanted to use it now in June 2026 and switch it on, I had to find that it no longer turns on. I then contacted the seller and described the situation. The only reply I ever got was: Dear customer,There is no warranty left on this order.Please try to repair it locallyBest wishes My question: What can I do about this? Surely the seller can't just ignore the statutory warranty here and answer every question or sentence I send him with the same line, "Dear customer....". I even sent him the link to "eBay law", where everything about the warranty is explained, but he plays dumb and always replies with the same answer.

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Seller does not comply with the statutory warranty | Members help members | eBay Germany