Seller closes exchange/return | Members help members

kaleu06 · 2026-01-19T15:18:02.803000Z

Hello everyone 🙂 I bought a 2-pack of cables in December, one of which is defective.I also informed the seller of this by message on 24/12/2025.No response.So I wrote the following message on the weekend: "Good day, unfortunately you have still not responded to my message from 24/12/2025, in which I informed you that one of the cables does not work. Externally, I can't see anything, but it can't be inserted into the port; instead, it just wobbles around at the port opening. I kindly ask for a free replacement and confirmation of receipt of this message. Kind regards, XY.I attached a photo of my first message and one of his cable photos (since the damage isn't visible from the outside, I didn't want to first charge my camera (takes too long) and take a photo with it). Today I received the message from eBay that the seller has closed the return request. Does anyone have any advice? Best regards to you all 🙋🏼♀️

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