I hope someone here can help me, as the seller wants a video before issuing the refund.Many thanks in advance.Best regardsStefan

Hello @stefan1677, thank you very much for your post! I think it’s great that you’re being so cooperative and would like to gladly comply with your seller’s request. However, it is not possible to send videos directly via eBay messages. Your seller would therefore need to let you know an alternative way to share the video. In any case, you are entitled to a free return of the defective item. If no agreement can be reached with your seller, I recommend that you inv...

Seller demands video before return. How does that work? | Members help members

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Seller demands video before return. How does that work? | Members help members | eBay Germany