Seller refuses warranty claim | Members help members

suki863 · 2026-03-03T09:46:27.884000Z

Hello, I bought a treadmill via eBay from KD1 solarfurnishs . It was defective after about 6 weeks. The seller was contacted and adequately informed about the defect. However, they refused a return via eBay. In the conversation via contact seller, I was told that there was still a warranty, but no solutions to the problem were mentioned. When asked, a video of the device was requested, which I then sent. Since then, the seller has not replied anymore. What options do I have to get my rights upheld

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Seller refuses warranty claim | Members help members | eBay Germany