Seller refuses to refund the purchase price | Members help members

laubfrosch07 · 2026-04-15T09:16:46.173000Z

I did not receive an item and then open a "case" with eBay, whereupon the seller agrees to pay, provided I close the case. After I closed the matter with eBay, the seller refuses to refund me, although it has been clarified that he got the item back.Since I closed the case, eBay cannot help because "there is no case".Do I still have any options?Laubfrosch07

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Seller refuses to refund the purchase price | Members help members | eBay Germany