Hello everyone,after the end of an auction, the highest bidder wanted to cancel the purchase. Mistakenly, I clicked the button that means the purchase can no longer be canceled. That immediately closed the ticket. The buyer has now paid for the item and I asked again whether he still wants to cancel the auction or whether I should now send him the item after all. Unfortunately, I am not getting any response. To avoid crazy postage routes / shipping fees now, I would like to cancel the...

@schnaggels1 , have you tried sending a refund in the purchase details?In my opinion, it should work that way.

Canceling a sale no longer works. | Members help members

Canceling a sale no longer works. | Members help members | eBay Germany