Sales proceeds being withheld? | Members help members

peter-sein-ibay · 2025-09-15T09:53:31.472000Z

For several years I have been an eBay customer; both as a buyer and as a seller. On 09.Sept.25, an eBay customer bought one of my items, and shortly after eBay told me that the buyer had paid. Great joy - in theory. But when the money still hadn't shown up in my account after 10 days, I tried to get in touch with eBay through "help contact". The "assistant" came up. That was "great", everyone should try that sometime. Long story short, I invested 3 attempts, each taking 30-50 minutes, and then gave up because this "assistant" would otherwise have driven me crazy. No matter how I phrased my problem, I always got the same answers/instructions.There are now several companies with so-called "assistants" - eBay's for this group is heading toward "worst assistant"; by far. So far, no employee has felt called to get in touch with me, despite repeated requests on various platforms. Anyone have any ideas?

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Sales proceeds being withheld? | Members help members | eBay Germany