I just sold an item and the buyer had entered a post office branch as the address. I then wanted to buy the label from DHL, but had to find out that in addition to the email (which I at least get via the alias email in the contact information), the post number is also a required field. But the buyer didn't provide a post number and was also very surprised by my message that it was missing. He said he had always done it that way and it had always worked. So I then wanted to buy the label dir...

Hello @enj0yable, glad you got in touch. It’s not because of you that you can’t print the label. At the moment, there are challenges creating a shipping label when the buyer wants the item delivered to a post office branch. The seller is then shown an error message saying that the buyer’s address is incorrect. Please excuse the inconvenience. If a buyer does not provide the postal number, it can mean that the label cannot be created. That’s why I recommend contacting the buyer t...

Shipping to a post office branch - missing post number? | Members help members

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Shipping to a post office branch - missing post number? | Members help members | eBay Germany