Shipping abroad, receipt/handover not confirmed. | Members help members

schottl_de · 2025-12-08T09:12:19.961000Z

I have a question about shipping in general and shipping within the EU in particular. I've had this happen a few times and just recently again: the shipping and handover/delivery by DHL or Hermes did take place, but it was incomplete in the tracking and still is today.Only through my own initiative and a message from the buyers via Ebay each time did I find out that they had long since received the item. How does Ebay handle that with the seller? It could very well be that the buyer gets ideas. The affected shipments were exclusively to Italy (Sailpost, Poste Italiane) and Greece (DHL Greece). After all, these are things that are completely beyond the seller's control. I no longer ship to various EU countries; I can't keep sitting on pins and needles and hoping every time.

Discussions

Shipping abroad, receipt/handover not confirmed. | Members help members | eBay Germany