Shipping with age verification for FSK18 products | Members help members

bortt-48 · 2025-10-26T09:33:16.719000Z

After careful review, I have noticed that many sellers are circumventing age verification and thus violating legal requirements. Either free shipping is offered with item prices under 7 euros. In addition, for the price there is no age verification, at least for private sellers. Or shipping costs between €1.80 and €3 are listed; these shipping methods available for that also do not include age verification. Even when age verification is stated by the sellers, but logically is not included in the total price, common sense makes it clear what is being bypassed here. Children/young people can thus get hold of FSK18 products, such as horror. I have made reports to eBay, which were rejected, and complaints were also rejected. A phone call about the rejections with eBay customer service (employee I.R.) revealed that there is no responsible team for this issue; the serious legal matter is not being properly addressed and one is told to put it in writing. I had already done the latter with my reports and complaints submitted electronically via the app. It looks to me as if eBay is deliberately avoiding the issue and allowing loopholes to bypass age verification shipping, because reports of violations are rejected and are not taken up by customer service during phone calls or forwarded to management.Do authorities have to be involved first here so that children/young people do not gain access to extreme horror films or similar???What I want from eBay is decisive action and no excuses, no making the reporting process for violations more difficult, and the use of a team to review and take action in cases of violations.

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Shipping with age verification for FSK18 products | Members help members | eBay Germany